FAQ
The questions we answer every week.
EV chargers, panel changes, service upgrades, renovations and everything else on the truck. If your question is not here, call the shop or send it through the contact page.
The shop
How does the Bundle & Save offer work?
The three services people most often need together, EV charger installation, a panel change, and a service upgrade, share setup, utility coordination, and ESA permitting. Book two of them as one project and the price comes down; book all three and it comes down further. Tell us what you are planning and the quote shows the bundled number.
Are you licensed and insured?
Yes. Georgetown Electric operates under ECRA/ESA licence 7003287, led by John Murray, Master Electrician. Every electrician on our jobs is licensed, insured, and trained, and all work follows the Ontario Electrical Safety Code.
What areas do you serve?
We serve Halton region and Wellington County, Georgetown, Acton, Milton, Oakville, Guelph, Caledon, Erin and everywhere in between.
Do you handle ESA permits and inspections?
Always. Permit-required work is pulled under our ECRA licence, inspected by the Electrical Safety Authority, and you receive the certificate for your records and your insurer.
How long has Georgetown Electric been around?
The shop was founded in 1973 as Highland Electric and became Georgetown Electric in 1992. John Murray apprenticed here under his father, the original founder, and has owned the business since 2013.
Do you give quotes before starting work?
Some jobs get a quote up front and some run hourly, and we tell you which before any work starts. Either way, there are no surprise line items.
EV Charger Installation
Do I need to upgrade my panel before installing an EV charger?
Sometimes. A Level 2 charger adds a large continuous load, and older 60 or 100 amp services are often already close to capacity. The load calculation on the first visit answers it definitively. If an upgrade is needed, we quote the charger install and the panel change together, and the Bundle & Save pricing applies.
Can you supply the charger too, or do I have to buy it first?
Either way works. We sell EV chargers and can recommend a unit suited to your vehicle and panel capacity, or we install a charger you already own.
How long does a home EV charger installation take?
Most single-family installs are finished in one visit. Long runs from the panel to a detached garage, or outdoor trenched runs, can add time. We confirm the schedule when we quote.
Do you handle the ESA permit?
Always. EV charger circuits require an ESA permit in Ontario, and every install we do is pulled under ECRA/ESA licence 7003287. You receive the inspection certificate for your records and your insurer.
Do you install commercial and workplace chargers?
Yes. We install charging for workplaces, condos, fleets, and retail locations, including Level 3 equipment where the electrical service supports it, and we coordinate payment and load management systems as part of the project.
Electrical Panel Changes & Upgrades
What is the difference between a panel change and a service upgrade?
The panel is the breaker box inside your home. The service is everything bringing power to it: the overhead or underground conductors, the mast, the meter base. A panel change swaps the box; a service upgrade increases the amperage coming into the home. Older homes often need both, which is why we bundle them.
Do I have to replace my fuse box?
If it is working and safe, nothing forces you to. In practice, most insurers now surcharge or decline homes with fuse boxes, and fuses cannot support modern loads like EV chargers or hot tubs. Replacing the fuse box is the single most common upgrade we do in older Georgetown and Acton homes.
How long is the power off during a panel change?
Typically part of one working day. We coordinate the disconnect and reconnect so power is restored the same day, and we confirm the schedule with you before we start.
Will my insurance company get documentation?
Yes. Every panel change is permitted and inspected by ESA, and you receive the certificate. That paperwork is exactly what insurers ask for.
Can a panel change happen without rewiring the whole home?
Usually, yes. If the branch wiring is sound and up to code, the new panel connects to what is already there. If we find wiring that needs attention, we document it and quote it separately so you can decide.
Electrical Service Upgrades
How do I know if I need a service upgrade or just a panel change?
The load calculation decides it. If the incoming service has the capacity and only the equipment is outdated, a panel change is enough. If the service itself is 60 or 100 amps and your plans exceed it, the service is upgraded too. We quote both scenarios clearly so you are not paying for capacity you do not need.
Do you deal with the utility for the disconnect?
Yes. We coordinate the disconnect and reconnect window with the local utility as part of the job, along with the ESA permit and inspection.
How long does a service upgrade take?
The physical work is usually one day, with power restored the same day in most cases. Scheduling the utility window and ESA inspection adds calendar time around it, which we manage for you.
Is 200 amps overkill for my home?
For a home planning an EV charger, air conditioning, and any future addition, 200 amps is the modern standard and the small incremental cost over 100 amps is usually worth it. If your load calculation genuinely does not justify it, we will tell you that too.
Can I bundle a service upgrade with a panel change and EV charger?
Yes, and it is the most cost-effective way to do it. The three jobs share setup, permits, and labour, so combining two or all three into one project is exactly what our Bundle & Save offer covers.
Electrical Repairs & Troubleshooting
My breaker keeps tripping. Should I just replace the breaker?
Not until the cause is known. Repeat tripping is usually an overloaded circuit, a failing breaker, or a fault on the circuit, and swapping the breaker only fixes one of the three. We diagnose first, then repair what is actually wrong.
Do you take small jobs?
Yes. A single dead outlet or one bad switch is a normal service call for us, priced up front.
Do you repair electric water heaters?
Yes, water heater electrical repairs are part of our regular residential work, including elements, thermostats, and the wiring and breaker feeding the tank.
When is a repair not worth it?
When the same aging equipment keeps producing new faults. If your panel or wiring is the underlying issue, we will show you what we found and quote the proper fix, and you decide. No scare tactics, just the load math and the code requirements.
Electrical Renovations & Retrofits
Do you work with our general contractor?
Yes, most renovation work is coordinated directly with the GC or designer. We show up when the schedule needs us at rough-in and again at finish, and we keep the inspections on track in between.
What is different about wiring a heritage home?
Access and respect. Original plaster, trim, and framing cannot be treated like a modern gut job, so circuits are fished through existing cavities with small, deliberate openings. It takes longer than tearing walls open, and it is worth it.
Will my renovation need a panel upgrade?
It depends what you are adding. A load calculation early in the design tells us whether the existing panel and service can carry the new circuits. If an upgrade is needed, knowing before drywall saves real money.
Do you handle the ESA permits for renovations?
Yes. Renovation wiring gets a rough-in inspection before the walls close and a final at the end, both pulled and coordinated under our ECRA licence.
Residential Electrical Services
Is a job ever too small to call about?
No. One outlet, one fixture, one detector: they are all normal service calls, quoted up front. Small jobs done right are how this shop has kept customers since 1973.
Do you wire new construction?
Yes. We wire new builds from plan review and rough-in through trim-out, with both ESA inspections coordinated along the way.
Can you install landscape and outdoor lighting?
Yes. Outdoor and landscape lighting on properly rated circuits is part of our residential work, including timers and controls.
Are your electricians licensed and insured?
All of them. The shop operates under ECRA/ESA licence 7003287, every electrician is licensed, insured, and trained, and all work follows the Ontario Electrical Safety Code.
Commercial Electrical Services
Can you work around our business hours?
Yes. Disruptive work is scheduled around your operations, and we plan shutdowns with you in advance so nothing about the day surprises your staff.
Do you offer maintenance contracts?
Yes. Scheduled maintenance keeps small issues from becoming downtime, and it is available for offices, retail, and light industrial facilities across the region.
Can you add EV charging for our staff or customers?
Yes. We install workplace and customer-facing charging, from a pair of Level 2 units to larger projects with payment systems, and we confirm your electrical service can carry the load before anything is ordered.
Are you licensed for commercial work?
Yes. All work is performed under ECRA/ESA licence 7003287 by licensed, insured electricians, to the Ontario Electrical Safety Code.
Since 1973 · ECRA/ESA #7003287
Still have a question?
Call, or send the details through the form. Either way you talk to the shop directly, and we tell you up front whether the job is quoted or hourly. No surprise line items.
